Customer service

Drop us a line

We pride ourselves on excellent customer service, and welcome you to share any feedback you want to offer about our product or service. We are here to help!

If you aren't fully satisfied with our product, we'll take it back within 30 days from delivery (limited to one carton on your first order). Send us an email at info@yetiandthefox.com and we'll make it right. No questions asked!

Please note: If you purchase more than one carton on your first order and would like a return under the Risk-free money back guarantee, we can only refund one carton from that order. We can only accept any products returned that are in the original packaging, unopened and undamaged. Please see our FAQ for further clarification

Feel free to contact us with any other questions at info@yetiandthefox.com. Please keep in mind that our customer service team is available between 8am - 6pm European Time. If you message us late in the evening we'll respond the next business day.




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